Privacy Policy

1. Introduction

UltraCut is operated by Top G Labs Ltd ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video editing service at ultracut.video and any related mobile applications.

2. Information We Collect

We collect information in the following ways:

• Account Information: Email address, name, and authentication data when you create an account
• Video Content: Videos you upload for processing (stored temporarily during processing)
• Usage Data: Information about how you use our service, features accessed, and preferences
• Device Data: Browser type, device information, IP address for security and analytics
• Payment Information: Processed securely through our payment provider (we do not store card details)

3. How We Use Your Information

• Process and edit your videos using our AI-powered tools
• Manage your account and provide customer support
• Process payments and prevent fraud
• Improve our services and develop new features
• Send service-related communications
• Comply with legal obligations

4. Data Sharing

We do NOT sell your personal information. We may share data only with:

• Service providers who help us operate our platform (cloud hosting, payment processing)
• Legal authorities when required by law or to protect our rights
• Business partners in the event of a merger or acquisition (with notice to you)

5. Video Data & Processing

Videos you upload are processed on secure servers. We retain processed videos for 30 days to allow you to download them. After this period, videos are automatically deleted. You can request immediate deletion at any time.

6. Security

We implement industry-standard security measures including SSL/TLS encryption, secure password hashing, regular security audits, and secure cloud infrastructure. However, no method of transmission over the internet is 100% secure.

7. Your Rights (GDPR/CCPA)

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to certain processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at contact@topglabs.co.uk. We respond within 30 days.

8. Data Retention

• Account data: Until you delete your account
• Processed videos: 30 days after processing
• Account info after deletion: 30 days (for recovery purposes)
• Analytics data: Retained indefinitely in anonymized form

9. Children's Privacy

Our services are not directed to individuals under 13 years of age (16 in the EU). We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: